Privacy Policy
Last updated: 29 May 2025
1. Who we are
ZZB Motive (“we”, “our”, “us”) is a mobile automotive services company based in Peterborough, United Kingdom. Contact us at zzbmotive@gmail.com or +44 7380 921 549.
2. Scope of this policy
This notice explains how we collect, use and store your personal information in accordance with the UK GDPR and the Data Protection Act 2018, which apply across the United Kingdom and Northern Ireland.
3. What data we collect
- Identity data – name, title.
- Contact data – e-mail, phone, address.
- Vehicle data – make, model, registration.
- Technical data – IP address, device, browser (cookies).
- Marketing preferences.
4. How & why we use your data
- To provide quotes and perform booked services.
- To send service updates and invoices.
- Customer support and dispute resolution.
- Website analytics and improvement.
- With your consent, occasional marketing emails.
Legal bases: contract necessity, legitimate interest (service improvement / fraud prevention) and consent (marketing & non-essential cookies).
5. Sharing & retention
We never sell your data. We share it only with trusted providers (payment processors, e-mail, cloud hosting) under data-processing agreements. Records are kept as long as needed for the above purposes and to meet legal obligations (typically six years for financial data).
6. International transfers
If data leaves the UK, we rely on adequacy decisions or the UK Addendum to the Standard Contractual Clauses.
7. Your rights
- Access, rectification, erasure
- Restriction or objection to processing
- Data portability
- Complain to the Information Commissioner’s Office
8. Contact
Email zzbmotive@gmail.com or write to ZZB Motive, Peterborough PE1, United Kingdom.